Home / Ecommerce

Online shops

Ecommerce websites

Build an online shop that customers can browse and your business can run.

The product catalogue, checkout and daily order process all affect the website you need. We work through those requirements before recommending the platform, page plan and scope of the build.

01 / Online shops

Start with how you sell and fulfil orders

An online retailer preparing products and parcels at a worktable.

We discuss the catalogue, product options, stock information and the way orders are handled. A shop selling a small set of products has different requirements from one managing a large catalogue or several fulfilment arrangements.

These details help define the build. We identify the information, functionality and connections the business needs before agreeing what can be delivered within the project.

02 / Online shops

Plan the route from browsing to purchase

01

Categories and product discovery

Customers need useful categories and a way to narrow the choice where the catalogue calls for it. We plan navigation, product groupings and search or filtering requirements around the range you sell.

02

Product pages

The page should explain the product, available options and the information you publish about delivery and returns. We agree who supplies product descriptions, photographs and other data before the catalogue is prepared.

03

Basket and checkout

We review the steps a customer needs to place an order, including the required information and payment choices agreed for the project. The design should make the total and next action easy to understand.

03 / Online shops

Agree the platform and connections

The platform recommendation follows the catalogue, operational requirements and agreed scope. We assess required payment, delivery, stock or other connections before promising an integration.

Third-party services can have their own costs, accounts and technical limits. The proposal should explain those dependencies and identify who supplies the necessary access and information.

04 / Online shops

Include product content and search in the plan

Category names, product information and internal links should help shoppers understand the range. For an existing shop, we also review the URLs and useful content that need attention during a rebuild.

Ongoing Ecommerce SEO covers wider search research and improvements to an operating shop. It can be planned alongside the build, with the scope of each piece of work stated separately.

05 / Online shops

Test the order process and prepare for handover

Launch checks should follow the agreed customer and business tasks, including test orders, payment and delivery settings, notifications and the way staff handle an order. We agree which checks depend on external accounts or suppliers.

The handover covers the editing and operational responsibilities included in the project. Hosting & Support can be discussed where ongoing care is needed, with its own scope and costs.

Before we start

Ecommerce website questions

Discuss your requirements ↗

Which platform will you use

We assess the catalogue, required functionality and operational needs before recommending an approach. We confirm the platform and any dependent services in the proposal.

Can you rebuild an existing shop

We can review the current shop and discuss a rebuild. Existing product data, useful URLs, customer journeys and required connections need to be considered before the migration is agreed.

Will we be able to update products

We agree the editing requirements and the responsibilities of your team during planning. The handover covers the catalogue tasks included in the selected platform and project scope.

Are payment and delivery integrations included

The required services and their feasibility are assessed before the scope is agreed. The proposal identifies included connections, third-party costs and any work your business or another supplier needs to complete.

Discuss a project

Plan your online shop

Tell us what you sell, how you manage orders and whether you already have a website. We will discuss the requirements for a new shop or rebuild before preparing a proposal.